Privacy Policy

Effective Date: August 2, 2026

At Silhouette Pilates, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, book classes, or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Billing information
Emergency contact information (if provided)
Class reservations and attendance history
Any information you submit through contact forms or email

We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage through cookies or analytics tools.

How We Use Your Information

We use your information to:

Schedule and manage classes and appointments
Process payments
Send booking confirmations, reminders, and account notifications
Respond to your questions and customer service requests
Improve our website and services
Comply with legal obligations

Booking Platform

Silhouette Pilates uses Mariana Tek as our booking and class management platform. When you create an account or book classes, your information may be collected and processed through Mariana Tek in accordance with their privacy practices.

Text Messages and Communications

If you choose to receive text messages from us, we may send appointment reminders, schedule updates, and other service-related communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of receiving text messages at any time by following the instructions provided in the message or by contacting us directly.

Cookies and Analytics

Our website may use cookies or similar technologies to improve your browsing experience, understand website traffic, and enhance our services. You can adjust your browser settings to disable cookies if you prefer.

Sharing Your Information

We do not sell your personal information.

We may share information only with trusted service providers who help us operate our business, such as:

Mariana Tek for scheduling and client management
Payment processors to securely process transactions
Website hosting or technology providers

These providers are only permitted to use your information as necessary to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure.

Your Choices

You may:

Update your account information at any time through your Mariana Tek account.
Opt out of marketing emails by using the unsubscribe link included in those emails.
Contact us to request updates or deletion of your personal information where permitted by law.

Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Silhouette Pilates
Chapel Hill, North Carolina
Email: info@silhouettepilates.com
Phone: +1(919)-525-8616