Privacy Policy Last Updated: February 27, 2026 1. Introduction Silhouette Pilates Inc. (“Company,” “we,” “our,” or “us”) operates the Silhouette Pilates mobile application (the “App”) and website at https://www.silhouettepilates.com/ (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and Website to book Pilates classes and private sessions. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. 2. Information We Collect When you use the App to create an account, book classes, or purchase sessions, we may collect the following information: A. Personal Information Full name Email address Phone number Billing and payment information Account login credentials Health or fitness-related information you voluntarily provide Emergency contact details (if provided) B. Booking Information Class reservations Private session bookings Attendance history Purchase history C. Automatically Collected Information Device type Operating system IP address App usage data Diagnostic and crash data 3. Account Login and Authentication Our App uses login and authentication services provided by Wix. When you create an account or log in, your authentication data is processed securely through Wix’s systems in accordance with their privacy and security standards. We only access the information necessary to manage your bookings and provide our services. 4. Payments Payments made through the App for classes or private sessions are processed through secure third-party payment processors integrated via our platform provider. We do not store full credit card numbers on our own servers. All payment data is encrypted and processed in accordance with applicable security standards. 5. How We Use Your Information We use your information to: Create and manage your account Schedule and manage class bookings and private sessions Process payments Communicate about bookings, schedule changes, and updates Send confirmations and receipts Provide customer support Improve our services and App functionality Comply with legal obligations We do not sell your personal information. 6. Sharing of Information We may share information: With service providers (such as Wix and payment processors) to operate the App If required by law or legal process To protect the rights, property, or safety of Silhouette Pilates Inc., our clients, or others In connection with a business transfer (e.g., merger or acquisition) 7. Data Retention We retain your information for as long as necessary to: Maintain your account Provide booking services Comply with legal, tax, and accounting obligations Resolve disputes You may request deletion of your account at any time (see Section 10). 8. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee complete security. 9. Children’s Privacy Our services are not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children without appropriate consent. 10. Your Rights and Data Deletion You may request to: Access your personal information Correct inaccurate information Delete your account and associated data Withdraw consent to communications To submit a request, please contact: Silhouette Pilates Inc. Email: info@silhouettepilates.com Website: https://www.silhouettepilates.com/ We will respond within a reasonable timeframe in accordance with applicable laws. 11. International Users If you access the App from outside the country where our servers are located, your information may be transferred internationally and processed in accordance with applicable laws. 12. Changes to This Privacy Policy We may update this Privacy Policy periodically. We will update the “Last Updated” date when changes are made. Continued use of the App after changes indicates acceptance of the updated policy.